Privacy Policy

Introduction

Wellness Revolution Texas ("WRTX", "we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our practice management system and services.

We comply with Texas state law, the Health Insurance Portability and Accountability Act (HIPAA), the California Consumer Privacy Act (CCPA), and the General Data Protection Regulation (GDPR) where applicable.

Information We Collect

We collect the following types of information:

• Personal Identifiable Information (PII): Names, addresses, phone numbers, email addresses, date of birth, and government-issued identification numbers.
• Protected Health Information (PHI): Medical history, treatment records, diagnoses, medications, lab results, and insurance information.
• Digital Information: IP addresses, browser type, device information, cookies, and usage data.
• Communication Data: Messages, appointment notes, and consultation records.
• Financial Information: Payment card details, billing addresses, and transaction history (processed securely through third-party payment processors).

How We Use Your Information

Your information is used for:

• Providing personalized healthcare services and treatment
• Scheduling and managing appointments
• Processing payments and managing billing
• Communicating with you about your care
• Improving our services and patient experience
• Complying with legal and regulatory requirements
• Conducting research with de-identified data only
• Sending promotional communications (with your consent)

Information Sharing

We may share your information with:

• Healthcare Providers: Other providers involved in your care, with your consent or as permitted by law.
• Service Providers: Third parties who assist in our operations (billing, IT support, etc.) under strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or government regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal data to third parties.

Data Security

We implement robust security measures including:

• SSL/TLS encryption for all data transmission
• HIPAA-compliant electronic health record systems
• Regular security audits and vulnerability assessments
• Staff training on privacy and security practices
• Role-based access controls limiting data access to authorized personnel
• Secure data backup and disaster recovery procedures
• Multi-factor authentication for system access

Your Rights

You have the right to:

• Access: Request a copy of your personal data we hold.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your data (subject to legal retention requirements).
• Portability: Receive your data in a portable format.
• Opt-out: Unsubscribe from marketing communications at any time.
• Restrict Processing: Limit how we use your data in certain circumstances.

Under HIPAA, you also have the right to access, amend, and receive an accounting of disclosures of your Protected Health Information (PHI).

Marketing Consent

We will never use any patient's name, likeness, medical details, or images in marketing materials without obtaining explicit, written consent. You may revoke consent at any time, and we will remove your information from marketing materials within 30 days.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Medical records are retained in accordance with Texas state law requirements (minimum 7 years for adults, longer for minors).

Cookies and Tracking

Our practice management system uses essential cookies to maintain your session and provide core functionality. We do not use third-party tracking cookies for advertising purposes.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website and, where appropriate, by email notification.

Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us: